Transactions

Under ‘Transactions’, you will find an overview of all transactions. You can search for specific transactions, print transaction reports, check out Monthly and Annual Overviews and view rejected refunds and payment orders.

Overview

This overview contains all transactions. This is a live overview, which will be updated immediately if a new transaction is started or in case of a transaction status change. This overview contains the following information:

Date/time: The moment the transaction was started
Website: The URL name
Name: The name of the consumer (if available)
Account number: If available, the account number, obscured credit card number or email address of the consumer (if available)
Amount: The transaction amount
Invoice: The invoice number of the transaction
Transaction type: The type of transaction
Description: The description of the transaction, as submitted in the transaction request
Status: The transaction status

Transaction details

By clicking on a transaction, you’ll see the specific details.

Transaction
This overview contains the various parameters. In the left-hand section, you’ll see an overview of the invoice number, the amount and the transaction status history. In the right-hand section, you’ll see the payment method, the customer data and the transaction’s output parameters.

Payment attempts
Here you’ll find a detailed overview of the payment.

Log
Here you’ll find an overview of the various payment statuses.

XML Log
Here you’ll find an overview of all messages with regard to the transaction. Including the push messages status and the Anti-Fraud Check results.

Emails
Here you can check which emails have been sent and whether they were received properly. By clicking on the email, you can see its content.

Gateway Request
Here you can see the transaction request that was sent. As well as possible decisions and/or completed (obscured) entry fields.

Redirects
Here you can see which redirects have occurred and how many time the user has visited these URLs. For example, you can see if a user has visited the payment page of the chosen payment method and whether the user has returned back to your website after the payment.

Shield
Here you can see information from the customer such as their IP address and IBAN. You can also check the Fraud status on this page. You can find more information about this service on this page.

Data requests

Under ‘Data requests’, you’ll find all requests that have no financial consequences. Such as e-mandates, the creation/suspension/cancelling of invoices and/or subscriptions, and the creation of iDEAL QR codes. This overview contains the following information:

✅ Date/Time: The date on which the request was created
✅ Website: The website from which the request was created
✅ Service: The service that is used
✅ Action: The action that is performed
✅ Status: The status of the request

Click on a request to see its details.
Here you’ll find an overview of the various parameters. On the left side, you’ll find an overview of the status history of the data request. On the right side, you’ll find the service, the customer data and the output parameters of this request.

Log

Here you’ll find an overview of all messages with regard to the data request. You’ll also see the status of the push messages.

Messages

Here you’ll find an overview of all messages between the customer and Buckaroo.

Gateway requests

Here you’ll find the gateway request that was sent.

Transaction report

In the transaction report, it is possible to display an overview of all transactions according to payment method and status.

Monthly/Annual Overview

The Monthly/Annual Overview contains the number of transactions on a monthly or annual basis, per payment method.

Rejected refunds and payment order

If refunds or payment orders are rejected because the balance is insufficient, these are queued. These transactions have to be executed again manually once the balance is sufficient.