FAQ

      FAQ


        Article Summary

        Frequently asked questions



        Below you can find all the Frequently asked questions regarding the Buckaroo Shopware 5 plugin:

        How do I make TEST payments by using the Buckaroo Shopware 5 plugin?
        Go to your Shopware 5 backendConfigurationPlugin Manager.
        In the left menu go to → Installed. Then you'll see the installed plugins, like the Buckaroo plugin.
        Behind the Buckaroo plugin, click on the open button (which looks like a pencil ).
        This will open the Buckaroo plugin settings. Here you'll also see the Payment methods which you can configure on Test.

        Please note that you'll also have to make the payment method active to make it visible in the checkout. You can do this from the general payment method settings in Shopware 5.
        If this is on a live environment, then customers can see the payment method as well, so we advice to do this on a test environment.


        Shopware5_payment_method_live_or_test


        How do I make LIVE payments by using the Buckaroo Shopware 5 plugin?
        Go to your Shopware 5 backendConfigurationPlugin Manager.
        In the left menu go to → Installed. Then you'll see the installed plugins, like the Buckaroo plugin.
        Behind the Buckaroo plugin, click on the open button (which looks like a pencil ).
        This will open the Buckaroo plugin settings. Here you'll also see the Payment methods which you can configure on Live.

        Please note that you'll also have to make the payment method active to make it visible in the checkout. You can do this from the general payment method settings in Shopware 5.
        If this is on a live environment, then customers can see the payment method as well, so we advice to do this on a test environment.



        How do I enable and disable payment methods in the Buckaroo Shopware 5 plugin?
        You can enable or disable payments from the Buckaroo plugin as follows:
        Go to your Shopware 5 backendConfigurationPayment methods.
        Then select the payment method which you want to enable or disable.
        The payment method can be enabled by ticking the checkbox at the active option.

        Shopware5_payment_method_active


        How do change the Buckaroo payment method name in the Shopware 5 checkout?
        You can change a payment method name from the Shopware 5 backendConfigurationpayment methods.
        Select the payment method where you want to change the name in the left menu.
        The description field is used for the name in the checkout.

        Shopware5_change_payment_method_name


        What payment methods are supported in the Shopware 5 plugin from Buckaroo?
        For a list of supported payment methods for our Shopware 5 plugin, please visit our payment methods page.

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