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Frequently asked questions
Below you can find all the Frequently asked questions regarding the Buckaroo Magento 2 plugin:
How do I make TEST payments by using the Buckaroo Magento 2 plugin?
With the setting "Test" or "Live" set to: "Test", all transactions of the payment methods that are enabled are performed as a "test transaction".
The test flow differs per payment method. We recommend that you only use the "Test" mode if your webshop is not yet shown to consumers and is therefore only used for testing purposes.

How do I make LIVE payments by using the Buckaroo Magento 2 plugin?
With the setting "Live" or "Test" set to: "Live", all transactions of the payment methods that are enabled are performed as a "live transaction".

How do I enable and disable payment methods in the Buckaroo Magento 2 plugin?
In the Buckaroo Payments plugin configuration (Stores → Configuration → Sales → Payment methods).
It is possible to activate or deactivate all available payment methods by toggling the slider.

How do change the Buckaroo payment method name in the Magento 2 checkout?
You can change a payment method name in the Buckaroo plugin configuration.
The field named "Frontend label" is the field that is used for the payment method name that is displayed in the checkout.
You can change this for each Buckaroo payment method that is available in the plugin.
What payment methods are supported in the Magento 2 plugin from Buckaroo?
For a list of supported payment methods for our Magento 2 plugin, please visit our payment methods page.
What third party Magento checkouts are supported by Buckaroo?
There are several checkout extensions available for Magento 2.
Below you will find an overview of third party checkout extensions and whether or not they are compatible with the Buckaroo Magento 2 plugin.:
Checkout extension | Magento 2.3.x | Magento 2.4.x |
---|---|---|
Idev One Step Checkout | Works | Works |
Danslo Clean Checkout | Not compatible | Not compatible |
Mageplaza One Step Checkout | Not tested yet | Not tested yet |
Fire Checkout | Not tested yet | Not tested yet |
Amasty One Step Checkout | Not tested yet | Not tested yet (Afterpay does not work properly). |
Can I add client IP detection headers?
The Buckaroo Magento 2 plugin has a advanced configuration setting where you can set your own "client IP detection headers". These optional HTTP headers will be taken into account for client IP detection.
This feature could be handy if you are using a Cloudflare configuration for instance.
Please note that a comma separated list of multiple values is allowed.
Example:
"X-Forwarded-For,CF-Connecting-IP"
If "X-Forwarded-For" is empty then "CF-Connecting-IP" will be checked.
Where can I find this setting?
Go to the "General configuration and account information" of the Buckaroo plugin.
Here you can unfold some adddtional settings with "Advanced Configuration".
Here you'll find the option named: "Client IP detection headers".

Can I add customer data to the payment request to Buckaroo?
The Buckaroo Magento 2 plugin has a advanced configuration setting where you can enable a function to add customer data to the requests.
See the screenshot below as a example:
Please note:
That you also need to add the custom parameters in the Buckaroo Plaza -> Configuration -> Manage custom fields.
Possible values that are included in the Magento 2 plugin are listed below:
Display name: | Field name: | Data type: |
---|---|---|
Customer Billing First Name | CustomerBillingFirstName | string |
Customer Billing Last Name | CustomerBillingLastName | string |
Customer Billing Company | CustomerBillingCompany | string |
Customer Billing Phone | CustomerBillingPhone | string |
Customer Billing Email | CustomerBillingEmail | string |
Customer Billing Street Name | CustomerBillingStreetName | string |
Customer Billing House Number | CustomerBillingHouseNumber | string |
Customer Billing House Additional Number | CustomerBillingHouseAdditionalNumber | string |
Customer Billing Billing City | CustomerBillingCity | string |
Customer Billing Billing Province | CustomerBillingProvince | string |
Customer Billing Zipcode | CustomerBillingZipcode | string |
Customer Billing Country | CustomerBillingCountry | string |
Customer Shipping First Name | CustomerShippingFirstName | string |
Customer Shipping Last Name | CustomerShippingLastName | string |
Customer Shipping Company | CustomerShippingCompany | string |
Customer Shipping Phone | CustomerShippingPhone | string |
Customer Shipping Email | CustomerShippingEmail | string |
Customer Shipping Street Name | CustomerShippingStreetName | string |
Customer Shipping House Number | CustomerShippingHouseNumber | string |
Customer Shipping House Additional Number | CustomerShippingHouseAdditionalNumber | string |
Customer Shipping City | CustomerShippingCity | string |
Customer Shipping Province | CustomerShippingProvince | string |
Customer Shipping Zipcode | CustomerShippingZipcode | string |
Customer Shipping Country | CustomerShippingCountry | string |