Second chance module

Second chance module

General information

The Second Chance module makes it possible to follow up unpaid orders with one or two reminder emails.
This extension to the Buckaroo Payment module ensures a higher conversion rate.
The Second Chance functionality is fully white-labelled, e-mails can be sent from your own corporate identity and mail servers.
On top of that, the module can optionally also take into account whether or not stock is available.


You can download the module from our Github repository.

composer require buckaroo/magento2secondchance
php bin/magento module:enable Buckaroo_Magento2SecondChance
php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy


To use the plugin you must use:

  • Magento Open Source version 2.3.x & 2.4.x
  • Buckaroo Magento 2 plugin version 1.39.0 or greater.


In the module configuration, various settings are available to build an ideal Second Chance flow to suit everyone.

The settings below can be adjusted manually:

  • Switching on and off 1st and 2nd email.
  • Select template for sending 1st and 2nd email.
  • Determine timing for sending 1st and 2nd email.
  • Don't send payment reminder when product is out of stock (on/off).
  • Block multiple emails (on/off).

Configuration _ Settings _ Stores _ Magento Admin (2)

Please contact Buckaroo support if you have any technical questions.  

Our telephone number and contact details of other departments can be found in the Buckaroo Payment Plaza under "Contact details" at the bottom left of the screen.

Was this article helpful?