Status
The transaction screen shows all relevant information with regard to a payment transaction, such as the amount, status code and, if applicable, also the customer data. In the lower-left corner of the transaction screen, you’ll find the status history of the payment transaction, arranged from bottom to top. The status at the top is the last-known status of the transaction.
The following overview contains all possible statuses / status codes / statuscodes:
Status | Description | Type | Paid |
---|---|---|---|
190 (successful) | Succes: The transaction was successful and the payment has been received/approved. | Definitive | Yes |
490 (failed) | Failed: The transaction has failed. | Definitive | No |
491 (failed) | Validation failed: The transaction request contains errors and therefore could not be processed properly. | Definitive | No |
492 (failed) | Technical error: The transaction could not be completed due to a technical error. | Definitive | No |
690 (failed) | Rejected: The transaction has been rejected by the (third-party) payment provider. | Definitive | No |
790 (pending) | Pending input: The transaction is put on hold while the payment engine is waiting for the consumer’s input. | Temporary* | No |
791 (pending) | Pending processing: The transaction is being processed. The reason is often that the consumer still has to return from a third-party website before being able to complete the transaction. | Temporary* | No |
792 (pending) | Pending consumer: The consumer still has to take action, for example in case of a Transfer: transfer money manually from his banking environment. | Temporary* | No |
793 (on hold) | The transaction is put on hold. | Temporary* | No |
890 (cancelled) | Cancelled by User: The client has cancelled the transaction. | Definitive | No |
891 (cancelled) | Cancelled by the Merchant: The Merchant has cancelled the transaction. | Definitive | No |
*Temporary means that this is not the final status. The transaction has not reached its final status yet. This status should therefore be regarded as an intermediary status.