Status
The transaction screen shows all relevant information regarding a payment transaction, such as the amount, status code, and customer data. The status history is displayed in the lower-left corner, arranged from bottom to top. The top status is the most recent.
Status codes overview
| Status Code | Description | Type | Paid |
|---|---|---|---|
| 190 | Success: The transaction was successful. | Definitive | Yes |
| 490 | Failed: The transaction has failed. | Definitive** | No |
| 491 | Validation failed: Errors in the transaction. | Definitive** | No |
| 492 | Technical error: Transaction failed technically. | Definitive** | No |
| 690 | Rejected: Rejected by the payment provider. | Definitive** | No |
| 790 | Pending input: Awaiting consumer's input. | Temporary* | No |
| 791 | Pending processing: Waiting for processing. | Temporary* | No |
| 792 | Pending consumer: Consumer action needed. | Temporary* | No |
| 793 | On hold: Transaction is put on hold. | Temporary* | No |
| 890 | Cancelled by User: Client cancelled the transaction. | Definitive** | No |
| 891 | Cancelled by Merchant: Merchant cancelled the transaction. | Definitive** | No |
Note
- Temporary* means that this is not the final status. The transaction has not reached its final status yet. This status should therefore be regarded as an intermediary status.
- Semi-definitive** means this is the final status in most cases. In some cases, the customer can initiate multiple interactions with the acquirer on the same payment request. In that case, the 490 status (failed/not paid) can be followed by a 190 status (successfully paid).
Updated 16 days ago