The transaction screen shows all relevant information with regard to a payment transaction, such as the amount, status code and, if applicable, also the customer data. In the lower-left corner of the transaction screen, you’ll find the status history of the payment transaction, arranged from bottom to top. The status at the top is the last-known status of the transaction.

The following overview contains all possible statuses / status codes / statuscodes:

Status Description Type Paid
190 (successful) Succes: The transaction was successful and the payment has been received/approved. Definitive Yes
490 (failed) Failed: The transaction has failed. Definitive No
491 (failed) Validation failed: The transaction request contains errors and therefore could not be processed properly. Definitive No
492 (failed) Technical error: The transaction could not be completed due to a technical error. Definitive No
690 (failed) Rejected: The transaction has been rejected by the (third-party) payment provider. Definitive No
790 (pending) Pending input: The transaction is put on hold while the payment engine is waiting for the consumer’s input. Temporary* No
791 (pending) Pending processing: The transaction is being processed. The reason is often that the consumer still has to return from a third-party website before being able to complete the transaction. Temporary* No
792 (pending) Pending consumer: The consumer still has to take action, for example in case of a Transfer: transfer money manually from his banking environment. Temporary* No
793 (on hold) The transaction is put on hold. Temporary* No
890 (cancelled) Cancelled by User: The client has cancelled the transaction. Definitive No
891 (cancelled) Cancelled by the Merchant: The Merchant has cancelled the transaction. Definitive No

*Temporary means that this is not the final status. The transaction has not reached its final status yet. This status should therefore be regarded as an intermediary status.

Was this article helpful?

What's Next