Status

Status


The transaction screen shows all relevant information with regard to a payment transaction, such as the amount, status code and, if applicable, also the customer data. In the lower-left corner of the transaction screen, you’ll find the status history of the payment transaction, arranged from bottom to top. The status at the top is the last-known status of the transaction.

The following overview contains all possible statuses / status codes / statuscodes:

Status Description Type Paid
190 (successful) Succes: The transaction was successful and the payment has been received/approved. Definitive Yes
490 (failed) Failed: The transaction has failed. Definitive No
491 (failed) Validation failed: The transaction request contains errors and therefore could not be processed properly. Definitive No
492 (failed) Technical error: The transaction could not be completed due to a technical error. Definitive No
690 (failed) Rejected: The transaction has been rejected by the (third-party) payment provider. Definitive No
790 (pending) Pending input: The transaction is put on hold while the payment engine is waiting for the consumer’s input. Temporary* No
791 (pending) Pending processing: The transaction is being processed. The reason is often that the consumer still has to return from a third-party website before being able to complete the transaction. Temporary* No
792 (pending) Pending consumer: The consumer still has to take action, for example in case of a Transfer: transfer money manually from his banking environment. Temporary* No
793 (on hold) The transaction is put on hold. Temporary* No
890 (cancelled) Cancelled by User: The client has cancelled the transaction. Definitive No
891 (cancelled) Cancelled by the Merchant: The Merchant has cancelled the transaction. Definitive No

*Temporary means that this is not the final status. The transaction has not reached its final status yet. This status should therefore be regarded as an intermediary status.


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