FAQ

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Notice: Shopware 5 End of Life (EOL)

Shopware 5 is end-of-life and no longer receives updates, security fixes, or official support. We recommend upgrading to Shopware 6 for long-term stability and new features. After upgrading, please install our Shopware 6 plugin.


Below you can find all the frequently asked questions regarding the Buckaroo extension for Shopware 5:

How do I make TEST payments using the Buckaroo Shopware 5 extension?

To perform test payments, follow these steps:

  1. Access Plugin Manager
    Go to your Shopware 5 backend → Configuration → Plugin Manager.

  2. Locate the Buckaroo Plugin
    In the left menu, go to Installed, then find Buckaroo in the list.

  3. Open Plugin Settings
    Click the open (pencil) icon next to the Buckaroo plugin to open its settings.
    Here you can configure payment methods for Test mode.

  4. Activate Payment Methods
    Ensure the desired payment method is active so it appears in checkout.
    (You can also activate a method from Configuration → Payment methods.)

How do I make LIVE payments using the Buckaroo Shopware 5 extension?

To perform live payments, follow these steps:

  1. Access Plugin Manager
    Go to your Shopware 5 backend → Configuration → Plugin Manager.

  2. Locate the Buckaroo Plugin
    In the left menu, go to Installed, then find Buckaroo in the list.

  3. Open Plugin Settings
    Click the open (pencil) icon next to the Buckaroo plugin to open its settings.
    Here you can configure payment methods for Live mode.

  4. Activate Payment Methods
    Ensure the desired payment method is active so it appears in checkout.
    (You can also activate a method from Configuration → Payment methods.)

How do I enable or disable payment methods in the Buckaroo Shopware 5 extension?

To enable or disable payment methods:

  1. Open Payment Methods
    Go to your Shopware 5 backend → Configuration → Payment methods.

  2. Select a Method
    Click the payment method you want to change.

  3. Toggle Active
    Check or uncheck Active to enable/disable the method.

  4. Save
    Click Save to apply your changes.


Learn more about our plugin by exploring the pages below.