Transactions

      Transactions


        Article summary

        Under ‘Transactions’, you will find an overview of all transactions. You can search for specific transactions, print transaction reports, check out Monthly and Annual Overviews and view rejected refunds and payment orders.

        Overview

        This overview contains all transactions. This is a live overview, which will be updated immediately if a new transaction is started or in case of a transaction status change. This overview contains the following information:

        Date/time: The moment the transaction was started
        Website: The URL name
        Name: The name of the consumer (if available)
        Account number: If available, the account number, obscured credit card number or email address of the consumer (if available)
        Amount: The transaction amount
        Invoice: The invoice number of the transaction
        Transaction type: The type of transaction
        Description: The description of the transaction, as submitted in the transaction request
        Status: The transaction status

        Possible filters

        Invoice number, Description, Transaction key, Website, Transaction type, Transaction status, Acquirer, Transaction date, Status date, Amount, Currency and Balance sheet.


        Possible actions

        Bulk push: Here you can send the latest push message again for a selection of transactions

        New payment: Here you can make a new transaction via the Plaza.

        Express PayPerEmail: Here you can create a PayPerEmail

        New payment order: Here you can make a payment to a consumer/third party

        (Actions are visible based on user role and/or active subscriptions.)



        Transaction overview - Buckaroo

        Transaction overview - Buckaroo 1

        Transaction details

        By clicking on a transaction, you’ll see the specific details.

        Transaction
        This overview contains the various parameters. In the left-hand section, you’ll see an overview of the invoice number, the amount and the transaction status history. In the right-hand section, you’ll see the payment method, the customer data and the transaction’s output parameters.

        Payment attempts
        Here you’ll find a detailed overview of the payment.

        Log
        Here you’ll find an overview of the various payment statuses.

        XML Log
        Here you’ll find an overview of all messages with regard to the transaction. Including the push messages status and the Anti-Fraud Check results.

        Emails
        Here you can check which emails have been sent and whether they were received properly. By clicking on the email, you can see its content.

        Gateway Request
        Here you can see the transaction request that was sent. As well as possible decisions and/or completed (obscured) entry fields.

        Redirects
        Here you can see which redirects have occurred and how many time the user has visited these URLs. For example, you can see if a user has visited the payment page of the chosen payment method and whether the user has returned back to your website after the payment.

        Shield
        Here you can see information from the customer such as their IP address and IBAN. You can also check the Fraud status on this page. You can find more information about this service on this page.

        Possible actions

        Push-status: The option to send the latest push messages again

        Refund: The option to perform a (partly) refund directly

        Send a payment invitation: The option to send a PayPerEmail directly

        Alternative payment: The option to set a open transaction to paid

        Cancel: The option to cancel a pending Sepa Direct Debit, only if not send to the bank yet

        (Actions are visible based on user role and/or active subscriptions.)

        Data requests

        Under ‘Data requests’, you’ll find all requests that have no financial consequences. Such as e-mandates, the creation/suspension/cancelling of invoices and/or subscriptions, and the creation of iDEAL QR codes. This overview contains the following information:

        Date/Time: The date on which the request was created
        Website: The website from which the request was created
        Service: The service that is used
        Action: The action that is performed
        Status: The status of the request

        Click on a request to see its details.
        Here you’ll find an overview of the various parameters. On the left side, you’ll find an overview of the status history of the data request. On the right side, you’ll find the service, the customer data and the output parameters of this request.

        Possible actions
        Bulk push: Here you can send the latest push message again for a selection of data requests.

        Possible filters
        Data request key, Website, Service, Action, Status, Request date, Status date.

        Log

        Here you’ll find an overview of all messages with regard to the data request. You’ll also see the status of the push messages.

        Messages

        Here you’ll find an overview of all messages between the customer and Buckaroo.

        Gateway requests

        Here you’ll find the gateway request that was sent.

        Transaction report

        In the transaction report, it is possible to display an overview of all transactions according to payment method and status.

        Possible filters
        By using the ‘Filters’ button, you can search for specific transactions. You can search for information in (a combination of) the following entry fields:

        Website, Transaction type, Transaction date, Status date, Balance position and Transaction status.


        Possible actions

        By using the ‘Actions’ button, you can download the transactions overview to a CSV file.

        (Actions are visible based on user role and/or active subscriptions.)


        Transaction report - Buckaroo

        Transaction report - Buckaroo 1

        Monthly/Annual Overview

        The Monthly/Annual Overview contains the number of transactions on a monthly or annual basis, per payment method.

        Possible filters

        By clicking the ‘Filters’ button, you can search for specific transactions. You can search for information in (a combination of) the following entry fields:

        Month, Year, Date type and Transaction status.

        Rejected refunds and payment order

        If refunds or payment orders are rejected because the balance is insufficient, these are queued. These transactions have to be executed again manually once the balance is sufficient.

        Possible actions
        By clicking the ‘Actions’ button, you can select the transaction and execute it again or cancel it.

        (Actions are visible based on user role and/or active subscriptions.)



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