Subscriptions

Managing Subscriptions with Buckaroo

Introduction

Buckaroo offers a comprehensive solution for handling subscriptions, allowing merchants to outsource periodic invoicing, reminder schemes, and bill runs. Here are the key aspects of managing subscriptions within the Buckaroo environment:

  • Product: Minimum unit to be purchased.
  • Invoicing: Frequency and periods of invoices.
  • Credit Management: Reminder schemes for unpaid invoices.
  • Payment: Payment methods and notifications.

Steps to Manage Subscriptions

Start Subscription

  • Inform Buckaroo by sending a single message with subscription details.
  • Optionally, combine with an initial payment or identification method.

Change Subscription

  • Send a single message to update the subscription (e.g., upsell, downsell).
  • The subscription is updated immediately without needing to cancel and create a new one.

Cancel Subscription

  • Send a single message to stop the subscription, halting future invoicing.

Managing Active Subscriptions

  • Add Product: Add a new rate plan and specify a future start date.
  • Change Product: Update parameters for upsell or downsell without stopping the subscription.
  • Stop Product: Remove a product by adding an end date to its price plan.

Integration with Credit Management

Subscriptions are tightly integrated with Buckaroo’s Credit Management:

  • Bill Runs: Trigger the Credit Management module, sending invoice push notifications to the merchant.
  • Mutation Messages: Merchants receive updates on invoice payments and reminder statuses.
  • Custom Reminders: Adjust reminder schemes as needed.

Considerations

Who Executes the Bill Run?

  • Credit Management: Use if you handle invoicing in-house.
  • Subscriptions: Use if the invoice amounts are consistent and you prefer Buckaroo to handle billing.

Invoice Amount Consistency

  • Subscriptions: Ideal if the invoice amount is always the same.

Frequency of Mutations

  • Subscriptions: Use if the number of mutations per invoice period is manageable.

Subscription and Credit Management Integration

  • Start Subscription: Send a message to generate the subscription with product details.
  • Bill Run: Buckaroo starts billing at the specified start date.
  • Invoice Handling: Credit Management handles payment invitations, reminders, and potential debt collection.
  • Payment Monitoring: All payment actions are tracked, stopping reminders once invoices are paid.
  • Updating Subscriptions: Use update messages to modify subscriptions and products for future bill runs.

Credit Management Only

If there is a consumer administration, there might be a good reason for the Merchant to do the billing in-house. In that case, only the Credit Management solution from Buckaroo is used. Buckaroo is still able to process the invoice lines.

Different Ways to Start a Subscription

  • Digital Direct Debit: Only in the Netherlands, shares IBAN details with the merchant.
  • Irreversible Payment Methods: Includes iDEAL, Bancontact, and Sofort.
  • Reversible Payment Methods: Includes credit card and PayPal.
  • Notification Payment Methods: Includes PayPerEmail for selecting a preferred payment method.