The transaction screen shows all relevant information regarding a payment transaction, such as the amount, status code, and customer data. The status history is displayed in the lower-left corner, arranged from bottom to top. The top status is the most recent.

Status Codes Overview

Status CodeDescriptionTypePaid
190Success: The transaction was successful.DefinitiveYes
490Failed: The transaction has failed.Definitive**No
491Validation failed: Errors in the transaction.Definitive**No
492Technical error: Transaction failed technically.Definitive**No
690Rejected: Rejected by the payment provider.Definitive**No
790Pending input: Awaiting consumer's input.Temporary*No
791Pending processing: Waiting for processing.Temporary*No
792Pending consumer: Consumer action needed.Temporary*No
793On hold: Transaction is put on hold.Temporary*No
890Cancelled by User: Client cancelled the transaction.Definitive**No
891Cancelled by Merchant: Merchant cancelled the transaction.Definitive**No

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Note

  • Temporary* means that this is not the final status. The transaction has not reached its final status yet. This status should therefore be regarded as an intermediary status.
  • Semi-definitive** means this is the final status in most cases. In some cases, the customer can initiate multiple interactions with the acquirer on the same payment request. In that case, the 490 status (failed/not paid) can be followed by a 190 status (successfully paid).