Buck Smart

      Buck Smart


        Article summary

        Buck Smart overview

        1. Time
        2. Wi-Fi network and signal strength
        3. Mobile network and signal strength
        4. Battery indicator
        5. On/Off key
        6. Printer cover
        7. Indicator lights for contactless payment
        8. NFC Chip (not visible)
        9. Chip reader
        10. Magnetic strip reader
        11. USB-C connection (charging)
        12. Payment button
        13. Menu button

        Set-up

        Ready to use immediately

        You don't have to worry about connecting to your bank or activating credit cards when your payment terminal arrives. This has already been sorted and it is ready for use.

        Turning on/off

        To turn the payment terminal on, press and hold the power button (5) for 3 seconds. This can be found on the left of the payment terminal. Once the Buck Smart has fully booted up, it automatically enters the payment application.

        Charging

        There is a USB-C connector on the left of the payment terminal (11), which is used for charging.

        SIM card

        Every Buckaroo mobile payment terminal comes with an activated SIM card as standard. This allows you to use both the KPN mobile network and the Wi-Fi access point(s) you used to set up access on the terminal.

        Connecting to Wi-Fi

        From the main screen:

        1. Press SETTINGS;
        2. Press Network & Internet;
        3. Turn on Wi-Fi (if necessary);
        4. Press Wi-Fi;
        5. Select the Wi-Fi network you want to connect to;
        6. Enter password/key for Wi-Fi network and press connect;
        7. The payment terminal is now connected to Wi-Fi.

        Access the menu by pressing the MENU KEY on the main screen. Menu options include
        • Payment
        • Refund
        • Copy receipt
        • Report
        • Settings
        • Technical Menu

        Select menu items on the screen by pressing on them. Pressing the GREEN ARROW will exit the menu and return to the main screen.

        Taking payments

        1. There are two ways to take a payment:
          a. Press/select MENU KEY and then select PAYMENT to take a payment;
          b. By pressing the Payment key
        2. Next, enter the amount using the numeric keypad (0-9).
        3. If you make a mistake, you can delete everything by pressing the CLEAR KEY C.
        4. Confirm the amount is correct by pressing the GREEN OK BUTTON.
        5. The payment terminal displays the total amount on the screen and asks for a payment card.
        6. Depending on the type of payment card, this can be read using the chip card reader on the side (9), or processed contactless by holding the card (or smartphone) over the printer cover (8).
        7. For chip and contactless payments over €50.00, the next screen asks for the PIN code. The customer should key this in and confirm with the GREEN OK BUTTON.
        8. The payment terminal then processes the payment – wait until completed.
        9. Once payment is approved, a receipt is printed.
        10. If the card has been read via the chip, the customer should remove their card. The payment terminal now returns to the main screen.

        Refunds/Returns PINs

        This payment terminal is suitable for refund PINs. This feature needs to be activated within My SEPAY. For more information, please visit our website.

        1. On the main screen, press the MENU BUTTON .
        2. Select REFUND PAYMENT to refund a payment.
        3. The payment terminal asks for a PASSWORD. Enter your 5-digit code here and confirm with the GREEN OK BUTTON.
        4. Enter the refund amount on the numeric keypad (0-9) and confirm with the GREEN OK BUTTON.
        5. The payment terminal displays the total amount on the screen and asks for a payment card.
        6. Depending on the type of payment card, this can be read using the chip card reader on the side (9), or processed contactless by holding the card (or smartphone) over the printer cover (8).
        7. The payment terminal then processes the refund – wait until completed.
        8. Once payment is approved, a receipt is printed. If the card has been read via the chip, the customer should remove their card.
        9. The payment terminal now returns to the main screen.

        Copy receipt

        1. On the main screen, select the MENU button .
        2. Press the COPY RECEIPT button to print a receipt of the most recent transaction approved. The status of the last transaction performed is displayed on the screen.
        TIP:

        Not sure if a transaction went through? Use the copy receipt function. This displays and/or prints the most recent transaction approved

        Report

        On the main screen, select the MENU BUTTON . Press REPORT to print a report or daily statement.

        X-TOTALS

        Press X-TOTALS to print a report. Choose between COMPACT or EXPANDED. This report is basically the same as the Z-TOTALS report, except that the words STILL OPEN are printed at the bottom of the receipt. The session therefore shows as not closed and the figures and amounts are carried forward.

        Z-TOTALS

        Press Z-TOTALS to print a daily statement. Choose between COMPACT or EXPANDED. The payment terminal prints a report showing the total amount debited since the last Z printout. At the bottom of the receipt the words TOTALS RESET appear, along with the time the session ended. Reset indicates that the TOTALS have been reset to 0. The new session only starts after the next successful transaction.

        Language selection

        1. On the main screen, press the MENU key.
        2. Press the SETTINGS button.
        3. Press LANGUAGE SELECTION.
        4. Select the desired language.
        5. On confirmation, the terminal returns to the main screen.

        Login option

        The login option is intended to link PIN sales to certain individuals/groups. You can enable this option within “My SEPAY.”
        Click the icon for the payment terminal where you want to enable this feature.

        In the same menu, you can also see the “DEFAULT AMOUNT” option. This feature is discussed later.

        1. On the main screen, select the MENU BUTTON .
        2. Then press SETTINGS followed by LOGIN.
        3. You can now log in using your code/name. When your login has been entered correctly, confirm with the GREEN OK BUTTON.
          Each payment will be allocated against your code/name.

        This information can be found within “My SEPAY” in the transaction list under CUSTOMERREF.

        Setting a default amount

        There are situations where the same amount is processed (almost) every time. Using the restroom, parking at events or paying for admission, for example. It is possible to set a default amount on the payment terminal for these situations. This saves an operation each time entering the same amount (over and over). To use this, you must first activate it within your personal page (My SEPAY). After making this change, you need to perform an update on your payment terminal. From within My SEPAY, click the icon for the payment terminal where you want to enable this feature. In the same menu, you can also see the “DEFAULT AMOUNT” option. This feature is discussed later.

        1. On the main screen, select the MENU BUTTON
        2. Then press SETTINGS
        3. Press DEFAULT AMOUNT
        4. You can now enter the amount. Please note! The amount is displayed in euro cents. When the (default) amount is entered correctly, confirm with the GREEN OK BUTTON.

        Default amount processing

        If a default amount is set, you can start a payment by pressing the payment key on the main screen. The (default) amount entered is displayed and you can start processing the payment immediately.

        Processing a different amount

        This option is only available when ALLOW DIFFERENT AMOUNT is enabled within “My SEPAY”.

        1. On the main screen, select the MENU BUTTON
        2. Then select PAYMENT
        3. Enter a different amount (in euro cents) and confirm with the GREEN OK BUTTON
        4. Then follow the normal payment routine.

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