Error codes on your payment terminal


ATM Code (Plaza/My Buckaroo)DescriptionCTAP DescriptionCCV DescriptionEquens/WorldlinePOS Integration Code
100Rejected by the acquirerTransaction not permitted by acquirer/hostDo not honourDo not honourAF
101Card expiredCard validity period has expiredExpired cardExpired card54
104Card with limited capabilitiesCard with limited capabilitiesRestricted cardRestricted card62
105Rejected by AcquirerSee the acquirer’s security settingsSee the acquirer’s security settingsSee the acquirer’s security settingsAF
106Maximum number of PIN entry attempts reachedMaximum number of PIN entry attempts reachedAllowable PIN Tries exceededPIN tries exceeded57
107Rejected by the card issuerRefer to card issuerRefer to Card IssuerRefer to card issuer57
109Invalid contractInvalid Merchant IDInvalid MerchantInvalid MerchantAF
110Invalid amountInvalid amountInvalid AmountInvalid AmountAF
111Invalid card numberInvalid card numberInvalid Card NumberInvalid Card NumberAF
116Insufficient fundsInsufficient fundsNot sufficient fundsNot sufficient funds51
117Incorrect PIN enteredIncorrect PIN enteredIncorrect PINIncorrect PIN Declined No PIN retry55
119Transaction not permitted with this cardTransaction not permitted with this cardTransaction not permitted to the customerTransaction not permitted to the customer57
120Transaction not permitted with this payment terminalTransaction not permitted with this payment terminalTransaction not permitted to the POS deviceTransaction not permitted on terminal58
121Maximum withdrawal amount reachedMaximum withdrawal amount reachedExceeds withdrawal amount limitExceeds withdrawal amount limit61
123Maximum number of payments reachedMaximum number of payments reachedExceeds withdrawal frequency limitExceeds withdrawal frequency limit65
128Technical errorPIN key sync errorPIN key sync errorPIN key sync errorAF
141Refund PIN transaction declinedRefund declinedRefund declinedRefund PIN transaction declinedAF
181Card blockedCard blockedCard blockedCard blocked41
185Technical errorProduct(s) not allowedProduct(s) not allowedProduct(s) not allowedAF
191Technical errorTerminal not linkedUnknown transponderUnknown POS terminal58
193Maximum number of payments reachedMaximum number of payments reachedExceeds withdrawal frequency limitExceeds withdrawal frequency limit65
200Rejected by the cardPick-up card DeclinedPick-up card DeclinedPick-up card Declined4
2004Rejected by the cardCheck ACQCheck ACQCheck ACQAF
202Rejected by the cardSuspected fraudSuspected fraudSuspected fraud, pick-upAF
2033Rejected by the cardCheck ACQCheck ACQCheck ACQAF
204Card restrictionRestricted card Declined – CaptureRestricted card Declined – CaptureRestricted card, pick-up43
2061Rejected by the cardCheck ACQCheck ACQCheck ACQAF
2075Rejected by the cardCheck ACQCheck ACQCheck ACQAF
208Card reported lostLost Card Declined – CaptureLost Card Declined – CaptureLost card, pick-upAF
209Stolen cardStolen Card Declined – CaptureStolen Card Declined – CaptureStolen card, pick-up Declined43
902Technical errorInvalid transaction FailedInvalid transaction FailedInvalid transaction FailedAF
904Technical errorFormat errorFormat errorFormat error FailedAF
907Technical errorIssuer or switch inoperative FailedCard issuer or switch inoperativeIssuer or switch inoperative FailedAF
908Technical errorDestination not found DeclinedDestination not found DeclinedSystem malfunction FailedAF
909Technical errorSystem Malfunction DeclinedSystem Malfunction DeclinedCard issuer timed out FailedAF
911Technical errorCard issuer unavailable FailedCard issuer timed out DeclinedCard issuer unavailable FailedAF
912Technical errorCard issuer unavailable DeclinedCard issuer unavailable DeclinedCard issuer unavailable DeclinedAF
913Technical errorTechnical errorTechnical errorTechnical errorAF
917Technical errorMAC key synch error DeclinedMAC key synch error DeclinedMAC key synch error DeclinedAF
9550Maximum number of payments reachedMaximum number of payments reachedExceeds withdrawal frequency limitExceeds withdrawal frequency limit65